Understand Your Consumers, Sell More

Artur is a customer intelligence system designed for retail that helps you hear from, engage with, and understand your customers to improve sales and loyalty.

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Getting started is easy. 
Start listening to your 
customers today.

Unlock better sales, improved services, and smarter products powered by 
real customer feedback.

Your customers are talking. Are you listening?

Retailers have no systematic control of what is going on in the stores, to know what makes customers stick. As experience shows, this gap in understanding leads to:
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Losing customers

Monetize every customer that walks in your door.

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Ineffective sales

Leaving potential revenue on the table with every transaction.

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Lack of data

You can't fix what you don't see, and in retail, every lost customer matters.

Artur shields your shops from these problems

Retail's biggest "problems" are a disconnect from customer sentiment and failing to maximize sales. Artur Retail delivers the actionable intelligence to conquer both, turning potential losses into proven gains.

Obtain systematic improvements for consumer satisfaction

Artur Retail gives you real-time insights into how customers feel about their shopping experience. You will have everything you need for quick, quality decision making, enabling you to beat your competitors with superior customer experience.

Unlock bigger and better upsells & cross-sells for added revenue

Retailers lose more than 10%* of their revenue because of ineffective upsells and cross-sells. With Artur Retail, you are no longer part of this statistic. *research by McKinsey

Compare all of your shops at once, with one quick glance

Artur Retail provides you with a special, retail-optimized dashboard where you can see and compare how each of your shops fare off against each other. With just a click, you can easily sort, rearrange, and compare shops across every metric Artur Retail tracks for you. You get an eagle-eye view of all your shops — you see clearly and effortlessly how each shop is performing, and where it is doing better, or worse compared to your other shops.

The Process

Artur provides valuable insights into customers' actual expectations and satisfaction. The process enables systematic improvements by creating a direct feedback loop, giving you clear insight into the buying experience and upselling opportunities
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Shop & Purchase

A customer makes a purchase in your store.

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Invite

The customer is invited to give feedback via Email, SMS, Viber, or a simple QR code scan.

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Feedback

The customer provides feedback on their experience.

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Analyze

Artur processes the feedback, providing you with clear, real-time data and insights on the Artur Analytics dashboard.

Real Feedback, Real Numbers

Understand the potential response rates you can achieve with the Artur feedback loop.

up to 40%

The typical feedback response rate for online invitations sent via Email, SMS, or Viber when using motivators.

up to 25%

The typical feedback response rate for online invitations sent via Email, SMS, or Viber without using motivators.

around 3-5%

The typical feedback response rate for offline invitations using a QR code when using motivators.

around 1-3%

The typical feedback response rate for offline invitations using a QR code.

Getting started is easy. 
Start listening to your 
customers today.

Unlock better sales, improved services, and smarter products powered by 
real customer feedback.
Book a Demo