Artur Retail

Understand Your Consumers, Sell More

Artur is a customer intelligence system designed for retail that helps you hear from, engage with, and understand your customers to improve sales and loyalty.

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Getting started is easy. 
Start listening to your 
customers today.

Unlock better sales, improved services, and smarter products powered by 
real customer feedback.

Do these sound familiar?

Retailers have no systematic control of what is going on in the stores, to know what makes customers stick. As experience shows, this gap in understanding leads to:
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Losing customers

Monetize every customer that walks in your door.

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Ineffective sales

Leaving potential revenue on the table with every transaction.

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Lack of data

You can't fix what you don't see, and in retail, every lost customer matters.

Artur shields your shops from these problems

Retail's biggest "problems" are a disconnect from customer sentiment and failing to maximize sales. Artur Retail delivers the actionable intelligence to conquer both, turning potential losses into proven gains.

Gain systematic improvements for customer satisfaction

Artur Retail gives you real-time insights into how customers feel about their shopping experience. You will have everything you need for quick and quality decision making, enabling you to beat your competitors with superior customer experience.

Unlock more efficient upsells & cross-sells for added revenue

Retailers lose more than 10%* of their revenue because of ineffective upsells and cross-sells. With Artur Retail, you are no longer part of this statistic — you get everything you need to make sure your upsells and cross-sells start bringing in bigger revenue. *research by McKinsey

Compare all of your shops at once, with one quick glance

Artur Retail provides you with a special, retail-optimized dashboard where you can see and compare how each of your shops fare off against each other. With just a click, you can easily sort, rearrange, and compare shops across every metric Artur Retail tracks for you. You get an eagle-eye view of all your shops — you see clearly and effortlessly how each shop is performing, and where it is doing better, or worse compared to your other shops.

How Artur Retail works

Our process enables systematic improvements by creating a direct loop, giving you clear insights into the buying experience and additional monetization opportunities.
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Shop & Purchase

A customer makes a purchase in your store.

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Invite for feedback is sent

Via Email, SMS, Viber, or a simple QR code scan.

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Customer gives feedback

They answer the questions you value most.

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Analyze

Artur processes the feedback, providing you with clear, real-time data and insights on the Artur Analytics dashboard.

Why clients love us

Secure, retail-specialized, and data-driven. We empower brands with the latest tech, real-time insights, and full data ownership to drive systematic growth.

Platform Built With The Latest Tech

Seamless integration with your loyalty program and CRM.

Top Notch Data Security

Fully GDPR compliant. Secure against any kind of data leakage.

Quality 1st Party Data

You own it. Only you can access it.

Retail-specialized

More efficient upsells and crosss-sells. Systematic CX improvements.

Real Time, Actionable Insights

Strong Localization

To achieve best results, we adapt to your specific situation.

Unique Analytics

Compare all of your shops at once, with just one quick glance.

Great Track Record

We’ve worked with industry-leading brands across numerous niches

Dedicated Customer Success

We don’t just provide software; we partner with you. 24/7 expert support to ensure your success.

Artur’s unconditional guarantee

Our team of experts offers you superior support at every step, ensuring you a complete peace of mind.

Real Feedback, Real Numbers

Understand the potential response rates you can achieve with the Artur feedback loop.

up to 40%

The typical feedback response rate for online invitations sent via Email, SMS, or Viber when using motivators.

up to 25%

The typical feedback response rate for online invitations sent via Email, SMS, or Viber without using motivators.

around 3-5%

The typical feedback response rate for offline invitations using a QR code when using motivators.

around 1-3%

The typical feedback response rate for offline invitations using a QR code.

Getting started is easy. 
Start listening to your 
customers today.

Unlock better sales, improved services, and smarter products powered by 
real customer feedback.